Customer care
Returns & refunds.
Returns window
You can request a return within 30 days of receiving your order. Items should be unused and in their original packaging.
Damaged or faulty items
If something arrives damaged or faulty, contact us within 7 days with a photo and we’ll arrange a replacement or refund.
Refunds
Once a return is approved, refunds are issued to your original payment method. Your bank may take 5–10 business days to show the credit.
How to start a return
Please contact us with your order number.